Last updated Feb 20, 2021
This privacy notice for SVDF.org
( "we," "us," or "our"
), describes how and why we might collect, store, use, and/or share ( "process" ) your information
when you use our services (
"Services" ), such as when you:
- Visit our website
at https://www.svdf.org , or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you
understand your privacy rights and choices. If you do not agree with our policies and
practices, please do not use our Services. If you still have any questions or concerns,
please contact us at [email protected] .
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more
details about any of these topics by clicking the link following each key point or by
using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate
our Services, we may process personal information depending on how you interact with us and
the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us .
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud prevention,
and to comply with law. We may also process your information for other purposes with your consent.
We process your information only when we have a valid legal reason to do so. Learn more about how we process your information .
In what situations and with which parties do we share
personal information?
We may share information in specific situations and with specific
third parties. Learn more about when and with whom we share your personal information .
How do we keep your information safe? We have
organizational
and technical processes and procedures in place to protect your personal information. However,
no electronic transmission over the internet or information storage technology can be guaranteed
to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third
parties will not be able to defeat our security and improperly collect, access, steal, or modify
your information. Learn more about how we keep your information safe .
What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal information.
Learn more about your privacy rights .
Want to learn more about what we do with any information we collect? Review the privacy notice in full .
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services,
when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we
collect depends on the context of your interactions with us and the Services, the
choices you make, and the products and features you use. The personal information we
collect may include the following:
names
phone numbers
email addresses
contact preferences
Sensitive Information. We do not process
sensitive information.
Last updated Feb 20, 2021
This privacy notice for SVDF.org
( "we," "us," or "our"
), describes how and why we might collect, store, use, and/or share ( "process" ) your
information when you use our services (
"Services" ), such as when you:
- Visit our website
at https://www.svdf.org , or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or
events
Questions or concerns? Reading this privacy notice
will help you understand your privacy rights and choices. If you do not
agree with our policies and practices, please do not use our Services. If
you still have any questions or concerns, please contact us at
[email protected] .
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can
find out more details about any of these topics by clicking the link
following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use,
or navigate our Services, we may process personal information depending on how
you interact with us and the Services, the choices you make, and the products
and features you use. Learn more about personal information you disclose to us .
Do we process any sensitive personal information? We do not process sensitive personal
information.
Do we receive any information from third parties? We do not receive any information from third
parties.
How do we process your information? We process your information
to provide, improve, and administer our Services, communicate with you, for security
and fraud prevention, and to comply with law. We may also process your information
for other purposes with your consent. We process your information only when we
have a valid legal reason to do so. Learn more about how we process your information .
In what situations and with which parties
do we share personal information?
We may share information in specific situations and with specific
third parties. Learn more about when and with whom we share your personal information .
How do we keep your information safe? We have
organizational
and technical processes and procedures in place to protect your personal information.
However, no electronic transmission over the internet or information storage
technology can be guaranteed to be 100% secure, so we cannot promise or guarantee
that hackers, cybercriminals, or other
unauthorized third parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Learn more about how we keep your information safe .
What are your rights? Depending on where you are located geographically,
the applicable privacy law may mean you have certain rights regarding your personal
information. Learn more about your privacy rights .
Want to learn more about what we do with any information we collect? Review the privacy notice in full .
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when
you register on the Services, express an interest in obtaining information about us or our products
and Services, when you participate in activities on the Services, or
otherwise when you contact us.
Personal Information Provided by You. The personal
information that we collect depends on the context of your interactions
with us and the Services, the choices you make, and the products and
features you use. The personal information we collect may include the
following:
names
phone numbers
email addresses
contact preferences
Sensitive Information. We
do not process sensitive information.
All personal information that you provide to us must be true, complete,
and accurate, and you must notify us of any changes to such personal
information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address
and/or browser and device characteristics — is collected
automatically when you visit our Services.
We automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include device
and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs,
device name, country, location, information about how and when you use our
Services, and other technical information. This information is primarily
needed to maintain the security and operation of our Services, and for our
internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and
similar technologies.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers automatically
collect when you access or use our Services and which we record in log
files. Depending on how you interact with us, this log data may include
your IP address, device information, browser type, and settings and
information about your activity in the Services
(such as the date/time
stamps associated with your usage, pages and files viewed, searches, and
other actions you take such as which features you use), device event
information (such as system activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and
administer our Services, communicate with you, for security
and fraud prevention, and to comply with law. We may also
process your information for other purposes with your
consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise
manage user accounts. We may process your information so you can create and log in to
your account, as well as keep your account in working order.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries
and solve any potential issues you might have with the requested
service.
- To send administrative information to you. We may process your information to send you details about our
products and services, changes to our terms and policies, and
other similar information.
- To request feedback. We may
process your information when necessary to request
feedback and to contact you about your use of our
Services.
- To send you marketing and promotional
communications. We may process the personal information you send to us
for our marketing purposes, if this is in accordance with
your marketing preferences. You can opt out of our
marketing emails at any time. For more information, see
" WHAT ARE YOUR PRIVACY RIGHTS? " below.
- To identify usage trends.
We may process information about how you use
our Services to better understand how they
are being used so we can improve them.
3. WHAT LEGAL BASES DO WE RELY
ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal
information when we believe it
is necessary and we have a valid
legal reason (i.e. ,
legal basis) to do so under applicable
law, like with your consent, to comply
with laws, to provide you with services
to enter into or
fulfill
our contractual obligations, to protect
your rights, or to
fulfill our legitimate business interests.
If you are located in
Canada, this section applies
to you.
We may process your information if
you have given us specific
permission (i.e. ,
express consent) to use your personal
information for a specific purpose,
or in situations where your permission
can be inferred (i.e. , implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may
be legally permitted under
applicable law to process your
information without your consent,
including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud
detection and prevention
- For business transactions
provided certain conditions are
met
- If it is contained in a witness
statement and the collection is
necessary to assess, process, or
settle an insurance claim
- For identifying injured, ill,
or deceased persons and
communicating with next of kin
- If we have reasonable grounds to
believe an individual has been,
is, or may be victim of
financial abuse
- If it is reasonable to expect
collection and use with consent
would compromise the
availability or the accuracy of
the information and the
collection is reasonable for
purposes related to
investigating a breach of an
agreement or a contravention of
the laws of Canada or a province
- If disclosure is required to
comply with a subpoena, warrant,
court order, or rules of the
court relating to the production
of records
- If it was produced by an
individual in the course of
their employment, business, or
profession and the collection is
consistent with the purposes for
which the information was
produced
- If the collection is solely for
journalistic, artistic, or
literary purposes
- If the information is publicly
available and is specified by
the regulations
In Short: We may share information
in specific situations
described in this section
and/or with the following
third parties.
We may need to share your personal
information in the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In Short: We may use
cookies and other
tracking
technologies to
collect and store
your information.
We may use cookies and
similar tracking
technologies (like web
beacons and pixels) to
access or store
information. Specific
information about how
we use such
technologies and how
you can refuse certain
cookies is set out in
our Cookie Notice
.
6. HOW LONG
DO WE KEEP
YOUR
INFORMATION?
In Short: We keep your
information for as
long as necessary to fulfill
the purposes outlined
in this privacy notice
unless otherwise required
by law.
We will only keep your
personal information
for as long as it is
necessary for the
purposes set out in
this privacy notice,
unless a longer
retention period is
required or permitted
by law (such as tax,
accounting, or other
legal requirements).
No purpose in this notice
will require us keeping
your personal information
for longer than
the period of time
in which users have an
account with us
.
When we have no
ongoing legitimate
business need to
process your personal
information, we will
either delete or
anonymize
such information, or, if
this is not possible (for
example, because your personal
information has been stored
in backup archives), then
we will securely store
your personal information
and isolate it from any
further processing until
deletion is possible.
7. HOW DO WE
KEEP YOUR
INFORMATION
SAFE?
In Short: We aim to protect
your personal
information through
a system of
organizational and technical security
measures.
We have implemented
appropriate and
reasonable technical
and organizational
security measures designed
to protect the security
of any personal information
we process. However, despite
our safeguards and efforts
to secure your information,
no electronic transmission
over the Internet or information
storage technology can
be guaranteed to be 100%
secure, so we cannot promise
or guarantee that hackers,
cybercriminals, or other
unauthorized
third parties will not
be able to defeat our security
and improperly collect,
access, steal, or modify
your information. Although
we will do our best to
protect your personal information,
transmission of personal
information to and from
our Services is at your
own risk. You should only
access the Services within
a secure environment.
8. DO WE
COLLECT
INFORMATION
FROM MINORS?
In Short: We do not
knowingly collect
data from or market
to children under 18
years of age .
We do not knowingly
solicit data from or
market to children
under 18 years of age.
By using the Services,
you represent that you
are at least 18 or
that you are the
parent or guardian of
such a minor and
consent to such minor
dependent’s use of the
Services. If we learn
that personal
information from users
less than 18 years of
age has been
collected, we will
deactivate the account
and take reasonable
measures to promptly
delete such data from
our records. If you
become aware of any
data we may have
collected from
children under age 18,
please contact us at
[email protected]
.
9. WHAT ARE
YOUR PRIVACY
RIGHTS?
In Short:
In some regions, such
as
Canada , you have rights
that allow you
greater access to
and control over
your personal
information.
You may review, change,
or terminate your account
at any time.
In some regions (like Canada ), you have certain
rights under
applicable data
protection laws. These
may include the right
(i) to request access
and obtain a copy of
your personal
information, (ii) to
request rectification
or erasure; (iii) to
restrict the
processing of your
personal information;
(vi) if applicable, to
data portability; and
(vii) not to be
subject to automated
decision-making. In
certain circumstances,
you may also have the
right to object to the
processing of your
personal information.
You can make such a
request by contacting
us by using the
contact details
provided in the
section
" HOW CAN YOU CONTACT
US ABOUT THIS
NOTICE? " below.
We will consider and
act upon any request
in accordance with
applicable data
protection laws.
Withdrawing your
consent:
If we are relying on your
consent to process your
personal information,
which may be express and/or
implied consent depending
on the applicable law,
you have the right to withdraw
your consent at any time.
You can withdraw your consent
at any time by contacting
us by using the contact
details provided in the
section
" HOW CAN YOU CONTACT
US ABOUT THIS
NOTICE? "
below .
However, please note
that this will not
affect the lawfulness of
the processing before
its withdrawal nor,
when applicable law allows,
will it affect the processing
of your personal information
conducted in reliance on
lawful processing grounds
other than consent.
Opting out of
marketing and
promotional
communications: You can unsubscribe
from our marketing and
promotional
communications at any
time by
clicking on the unsubscribe
link in the emails that we
send,
or by contacting us using
the details provided in the
section
" HOW CAN YOU CONTACT
US ABOUT THIS NOTICE? " below. You will then be
removed from the marketing
lists. However, we may still
communicate with you — for
example, to send you service-related
messages that are necessary
for the administration and
use of your account, to respond
to service requests, or for
other non-marketing purposes.
Account Information
If you would at any time
like to review or change
the information in your
account or terminate
your account, you can:
Contact us using the contact information provided.
Upon your request to
terminate your account,
we will deactivate or
delete your account and
information from our
active databases.
However, we may retain
some information in our
files to prevent fraud,
troubleshoot problems,
assist with any
investigations, enforce
our legal terms and/or
comply with applicable
legal requirements.
Cookies and
similar
technologies:
Most Web browsers are set
to accept cookies by default.
If you prefer, you can
usually choose to set your
browser to remove cookies
and to reject cookies.
If you choose to remove
cookies or reject cookies,
this could affect certain
features or services of
our Services. You may also
opt out of
interest-based
advertising by
advertisers
on our Services.
If you have questions or
comments about your
privacy rights, you may
email us at
[email protected] .
10. CONTROLS
FOR
DO-NOT-TRACK
FEATURES
Most web browsers and
some mobile operating
systems and mobile
applications include a
Do-Not-Track (
"DNT" ) feature or setting
you can activate to
signal your privacy
preference not to have
data about your online
browsing activities
monitored and
collected. At this
stage no uniform
technology standard
for
recognizing
and implementing DNT signals
has been
finalized . As such, we do not
currently respond to
DNT browser signals or
any other mechanism
that automatically
communicates your
choice not to be
tracked online. If a
standard for online
tracking is adopted
that we must follow in
the future, we will
inform you about that
practice in a revised
version of this
privacy notice.
11. DO
CALIFORNIA
RESIDENTS HAVE
SPECIFIC
PRIVACY
RIGHTS?
In Short: Yes, if you are a
resident of
California, you are
granted specific
rights regarding
access to your
personal
information.
California Civil Code
Section 1798.83, also
known as the "Shine The Light"
law, permits our users
who are California residents
to request and obtain from
us, once a year and free
of charge, information
about categories of personal
information (if any) we
disclosed to third parties
for direct marketing purposes
and the names and addresses
of all third parties with
which we shared personal
information in the immediately
preceding calendar year.
If you are a California
resident and would like
to make such a request,
please submit your request
in writing to us using
the contact information
provided below.
If you are under 18
years of age, reside
in California, and
have a registered
account with Services,
you have the right to
request removal of
unwanted data that you
publicly post on the
Services. To request
removal of such data,
please contact us
using the contact
information provided
below and include the
email address
associated with your
account and a
statement that you
reside in California.
We will make sure the
data is not publicly
displayed on the
Services, but please
be aware that the data
may not be completely
or comprehensively
removed from all our
systems (e.g. ,
backups, etc.).
CCPA Privacy Notice
The California
Code of
Regulations
defines a "resident"
as:
(1) every individual
who is in the State of
California for other
than a temporary or
transitory purpose and
(2) every individual
who is domiciled in
the State of
California who is
outside the State of
California for a
temporary or
transitory purpose
All other individuals
are defined as "non-residents."
If this definition of "resident"
applies to you, we must
adhere to certain rights
and obligations regarding
your personal information.
What categories of
personal information
do we collect?
We have collected the
following categories
of personal
information in the
past twelve (12)
months:
Category | Examples | Collected |
A.
Identifiers | Contact
details, such
as real name,
alias, postal
address,
telephone or
mobile contact
number, unique
personal
identifier,
online
identifier,
Internet
Protocol
address, email
address, and
account name | |
B. Personal
information
categories
listed in the
California
Customer
Records
statute | Name, contact
information,
education,
employment,
employment
history, and
financial
information | |
C. Protected
classification
characteristics
under
California or
federal law | Gender and
date of birth | |
D. Commercial
information | Transaction
information,
purchase
history,
financial
details, and
payment
information | |
E. Biometric
information | Fingerprints
and
voiceprints | |
F. Internet
or other
similar
network
activity | Browsing
history,
search
history,
online | |
G.
Geolocation
data | Device
location | |
H. Audio,
electronic,
visual,
thermal,
olfactory, or
similar
information | Images and
audio, video
or call
recordings
created in
connection
with our
business
activities | |
I.
Professional
or
employment-related
information | Business
contact
details in
order to
provide you
our Services
at a business
level or job
title, work
history, and
professional
qualifications
if you apply
for a job with
us | |
J. Education
Information | Student
records and
directory
information | |
K. Inferences
drawn from
other personal
information | Inferences
drawn from any
of the
collected
personal
information
listed above
to create a
profile or
summary about,
for example,
an
individual’s
preferences
and
characteristics | |
L. Sensitive Personal Information |
We may also collect
other personal
information outside
of these categories
through instances
where you interact
with us in person,
online, or by phone
or mail in the
context of:
- Receiving help
through our
customer support
channels;
- Participation in
customer surveys
or contests; and
- Facilitation in
the delivery of
our Services and
to respond to your
inquiries.
How do we use and
share your
personal
information?
You may contact us
by email at [email protected] ,
or by referring to the
contact details at the
bottom of this document.
If you are using an authorized
agent to exercise your
right to opt out we may
deny a request if the
authorized
agent does not submit
proof that they have
been validly
authorized to act on your behalf.
Will your
information be
shared with anyone
else?
We may disclose your
personal information
with our service
providers pursuant
to a written
contract between us
and each service
provider. Each
service provider is
a for-profit entity
that processes the
information on our
behalf, following
the same strict
privacy protection
obligations mandated
by the CCPA.
We may use your
personal information
for our own business
purposes, such as
for undertaking
internal research
for technological
development and
demonstration. This
is not considered to
be
"selling"
of your personal information.
We have not
disclosed, sold, or
shared any personal
information to third
parties for a
business or
commercial purpose
in the preceding
twelve (12) months.
We
will not sell or
share personal
information in the
future belonging to
website visitors,
users, and other
consumers.
Your rights with
respect to your
personal data
Right to request
deletion of the
data — Request to
delete
You can ask for the
deletion of your
personal
information. If you
ask us to delete
your personal
information, we will
respect your request
and delete your
personal
information, subject
to certain
exceptions provided
by law, such as (but
not limited to) the
exercise by another
consumer of his or
her right to free
speech, our
compliance
requirements
resulting from a
legal obligation, or
any processing that
may be required to
protect against
illegal activities.
Right to be
informed — Request
to know
Depending on the
circumstances, you
have a right to
know:
- whether we collect
and use your
personal
information;
- the categories of
personal
information that
we collect;
- the purposes for
which the
collected personal
information is
used;
- whether we sell or
share personal
information to
third parties;
- the categories of
personal
information that
we sold, shared,
or disclosed for a
business purpose;
- the categories of
third parties to
whom the personal
information was
sold, shared, or
disclosed for a
business purpose;
- the business or
commercial purpose
for collecting,
selling, or
sharing personal
information; and
- the specific pieces of
personal information
we collected about
you.
In accordance with
applicable law, we
are not obligated to
provide or delete
consumer information
that is
de-identified in
response to a
consumer request or
to re-identify
individual data to
verify a consumer
request.
Right to
Non-Discrimination
for the Exercise
of a Consumer’s
Privacy Rights
We will not
discriminate against
you if you exercise
your privacy rights.
Right to Limit Use
and Disclosure of
Sensitive Personal
Information
We do not process
consumer's sensitive
personal information.
Verification
process
Upon receiving your
request, we will
need to verify your
identity to
determine you are
the same person
about whom we have
the information in
our system. These
verification efforts
require us to ask
you to provide
information so that
we can match it with
information you have
previously provided
us. For instance,
depending on the
type of request you
submit, we may ask
you to provide
certain information
so that we can match
the information you
provide with the
information we
already have on
file, or we may
contact you through
a communication
method (e.g. ,
phone or email) that
you have previously provided
to us. We may also use
other verification methods
as the circumstances
dictate.
We will only use
personal information
provided in your
request to verify
your identity or
authority to make
the request. To the
extent possible, we
will avoid
requesting
additional
information from you
for the purposes of
verification.
However, if we
cannot verify your
identity from the
information already
maintained by us, we
may request that you
provide additional
information for the
purposes of
verifying your
identity and for
security or
fraud-prevention
purposes. We will
delete such
additionally
provided information
as soon as we finish
verifying you.
Other privacy
rights
- You may object to
the processing of
your personal
information.
- You may request
correction of your
personal data if
it is incorrect or
no longer
relevant, or ask
to restrict the
processing of the
information.
- You can designate
an
authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- You may request to
opt out from
future selling or
sharing of your
personal
information to
third parties.
Upon receiving an
opt-out request,
we will act upon
the request as
soon as feasibly
possible, but no
later than fifteen
(15) days from the
date of the
request
submission.
To exercise these
rights, you can
contact us by email at
[email protected] ,
or by referring to the
contact details at the
bottom of this document.
If you have a complaint
about how we handle your
data, we would like to
hear from you.
12. DO WE
MAKE UPDATES
TO THIS
NOTICE?
In Short: Yes, we will
update this notice
as necessary to
stay compliant
with relevant
laws.
We may update this
privacy notice from
time to time. The
updated version will
be indicated by an
updated
"Revised" date and the updated
version will be effective
as soon as it is accessible.
If we make material changes
to this privacy notice,
we may notify you either
by prominently posting
a notice of such changes
or by directly sending
you a notification. We
encourage you to review
this privacy notice frequently
to be informed of how
we are protecting your
information.
13. HOW CAN
YOU CONTACT
US ABOUT
THIS NOTICE?
If you have
questions or
comments about this
notice, you may
email us at
[email protected]
14. HOW CAN
YOU REVIEW,
UPDATE, OR
DELETE THE
DATA WE
COLLECT FROM
YOU?
All personal information that you provide to us must be true, complete, and accurate,
and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser
and device characteristics — is collected automatically when you visit our
Services.
We automatically collect certain information when you visit, use, or navigate the
Services. This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your IP
address, browser and device characteristics, operating system, language preferences,
referring URLs, device name, country, location, information about how and when you use
our Services, and other technical information. This information is primarily needed to
maintain the security and operation of our Services, and for our internal analytics and
reporting purposes.
Like many businesses, we also collect information through cookies and similar
technologies.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage,
and performance information our servers automatically collect when you access or use
our Services and which we record in log files. Depending on how you interact with us,
this log data may include your IP address, device information, browser type, and
settings and information about your activity in the Services
(such as the date/time stamps associated
with your usage, pages and files viewed, searches, and other actions you take such as
which features you use), device event information (such as system activity, error
reports (sometimes called
"crash dumps" ), and hardware settings).
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to
comply with law. We may also process your information for other purposes
with your consent.
We process your personal information for a variety of reasons, depending on how
you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user
accounts. We may process your information so you can create and log in to your account, as
well as keep your account in working order.
- To respond to user inquiries/offer support to users. We
may process your information to respond to your inquiries and solve any
potential issues you might have with the requested service.
- To send administrative information to you. We may
process your information to send you details about our products and
services, changes to our terms and policies, and other similar information.
- To request feedback. We may process your
information when necessary to request feedback and to contact you
about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our
marketing purposes, if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at any time. For
more information, see
" WHAT ARE YOUR PRIVACY RIGHTS? " below.
- To identify usage trends. We may process
information about how you use our Services to better understand
how they are being used so we can improve them.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS
YOUR INFORMATION?
In Short: We only
process your personal information when we
believe it is necessary and we have a valid
legal reason (i.e. ,
legal basis) to do so under applicable law, like
with your consent, to comply with laws, to provide
you with services to enter into or
fulfill
our contractual obligations, to protect your rights,
or to
fulfill our legitimate business interests.
If you are located in Canada, this
section applies to you.
We may process your information if you have
given us specific permission (i.e. ,
express consent) to use your personal information
for a specific purpose, or in situations where your
permission can be inferred (i.e. , implied
consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally
permitted under applicable law to process your
information without your consent, including, for
example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and
prevention
- For business transactions provided certain
conditions are met
- If it is contained in a witness statement and
the collection is necessary to assess,
process, or settle an insurance claim
- For identifying injured, ill, or deceased
persons and communicating with next of kin
- If we have reasonable grounds to believe an
individual has been, is, or may be victim of
financial abuse
- If it is reasonable to expect collection and
use with consent would compromise the
availability or the accuracy of the
information and the collection is reasonable
for purposes related to investigating a breach
of an agreement or a contravention of the laws
of Canada or a province
- If disclosure is required to comply with a
subpoena, warrant, court order, or rules of
the court relating to the production of
records
- If it was produced by an individual in the
course of their employment, business, or
profession and the collection is consistent
with the purposes for which the information
was produced
- If the collection is solely for journalistic,
artistic, or literary purposes
- If the information is publicly available and
is specified by the regulations
In Short: We may share information in specific
situations described in this section and/or
with the following
third
parties.
We may need to
share your personal information in the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In Short: We may use cookies and
other tracking technologies to
collect and store your
information.
We may use cookies and similar
tracking technologies (like web
beacons and pixels) to access or
store information. Specific
information about how we use such
technologies and how you can refuse
certain cookies is set out in our
Cookie Notice
.
6. HOW LONG DO WE KEEP YOUR
INFORMATION?
In Short: We keep your information for as
long as necessary to fulfill
the purposes outlined in this privacy
notice unless otherwise required by
law.
We will only keep your personal
information for as long as it is
necessary for the purposes set out
in this privacy notice, unless a
longer retention period is required
or permitted by law (such as tax,
accounting, or other legal
requirements).
No purpose in this notice will require
us keeping your personal information
for longer than
the
period of time in which users have
an account with us
.
When we have no ongoing legitimate
business need to process your
personal information, we will either
delete or
anonymize
such information, or, if this is not
possible (for example, because your personal
information has been stored in backup
archives), then we will securely store
your personal information and isolate
it from any further processing until
deletion is possible.
7. HOW DO WE KEEP YOUR
INFORMATION SAFE?
In Short: We aim to protect your personal
information through a system of
organizational and technical security measures.
We have implemented appropriate and
reasonable technical and organizational
security measures designed to protect
the security of any personal information
we process. However, despite our safeguards
and efforts to secure your information,
no electronic transmission over the Internet
or information storage technology can
be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers,
cybercriminals, or other
unauthorized
third parties will not be able to defeat
our security and improperly collect,
access, steal, or modify your information.
Although we will do our best to protect
your personal information, transmission
of personal information to and from our
Services is at your own risk. You should
only access the Services within a secure
environment.
8. DO WE COLLECT
INFORMATION FROM MINORS?
In Short: We do not knowingly collect
data from or market to children under 18 years of age .
We do not knowingly solicit data
from or market to children under 18
years of age. By using the Services,
you represent that you are at least
18 or that you are the parent or
guardian of such a minor and consent
to such minor dependent’s use of the
Services. If we learn that personal
information from users less than 18
years of age has been collected, we
will deactivate the account and take
reasonable measures to promptly
delete such data from our records.
If you become aware of any data we
may have collected from children
under age 18, please contact us at
[email protected]
.
9. WHAT ARE YOUR PRIVACY
RIGHTS?
In Short:
In some regions, such as
Canada , you have rights that allow you
greater access to and control over
your personal information.
You may review, change, or terminate
your account at any time.
In some regions (like Canada ), you have certain rights under
applicable data protection laws.
These may include the right (i) to
request access and obtain a copy of
your personal information, (ii) to
request rectification or erasure;
(iii) to restrict the processing of
your personal information; (vi) if
applicable, to data portability; and
(vii) not to be subject to automated
decision-making. In certain
circumstances, you may also have the
right to object to the processing of
your personal information. You can
make such a request by contacting us
by using the contact details
provided in the section
" HOW CAN YOU CONTACT US ABOUT THIS
NOTICE? " below.
We will consider and act upon any
request in accordance with
applicable data protection laws.
Withdrawing your consent:
If we are relying on your consent to
process your personal information,
which may be express and/or implied consent
depending on the applicable law,
you have the right to withdraw your consent
at any time. You can withdraw your consent
at any time by contacting us by using
the contact details provided in the section
" HOW CAN YOU CONTACT US ABOUT THIS
NOTICE? "
below .
However, please note that this will
not affect the lawfulness of the
processing before its withdrawal nor,
when
applicable law allows,
will it affect the processing of your personal
information conducted in reliance on lawful
processing grounds other than consent.
Opting out of marketing and
promotional communications: You can
unsubscribe from our marketing and
promotional communications at any time
by
clicking on the unsubscribe link in the
emails that we send,
or by contacting us using the details provided
in the section
" HOW CAN YOU CONTACT US ABOUT THIS
NOTICE? " below. You will then be removed from
the marketing lists. However, we may still
communicate with you — for example, to
send you service-related messages that
are necessary for the administration and
use of your account, to respond to service
requests, or for other non-marketing purposes.
Account Information
If you would at any time like to
review or change the information in
your account or terminate your
account, you can:
Contact us using the contact information provided.
Upon your request to terminate your
account, we will deactivate or delete
your account and information from our
active databases. However, we may
retain some information in our files
to prevent fraud, troubleshoot
problems, assist with any
investigations, enforce our legal
terms and/or comply with applicable
legal requirements.
Cookies and similar
technologies:
Most Web browsers are set to accept cookies
by default. If you prefer, you can usually
choose to set your browser to remove
cookies and to reject cookies. If you
choose to remove cookies or reject cookies,
this could affect certain features or
services of our Services. You may also
opt out of interest-based
advertising by advertisers
on our Services.
If you have questions or comments
about your privacy rights, you may
email us at
[email protected] .
10. CONTROLS FOR
DO-NOT-TRACK FEATURES
Most web browsers and some mobile
operating systems and mobile
applications include a Do-Not-Track
(
"DNT" ) feature or setting you can
activate to signal your privacy
preference not to have data about
your online browsing activities
monitored and collected. At this
stage no uniform technology standard
for
recognizing
and implementing DNT signals has been
finalized . As such, we do not currently
respond to DNT browser signals or
any other mechanism that
automatically communicates your
choice not to be tracked online. If
a standard for online tracking is
adopted that we must follow in the
future, we will inform you about
that practice in a revised version
of this privacy notice.
11. DO CALIFORNIA RESIDENTS
HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: Yes, if you are a resident of
California, you are granted
specific rights regarding access
to your personal information.
California Civil Code Section
1798.83, also known as the "Shine The Light"
law, permits our users who are California
residents to request and obtain from
us, once a year and free of charge, information
about categories of personal information
(if any) we disclosed to third parties
for direct marketing purposes and the
names and addresses of all third parties
with which we shared personal information
in the immediately preceding calendar
year. If you are a California resident
and would like to make such a request,
please submit your request in writing
to us using the contact information provided
below.
If you are under 18 years of age,
reside in California, and have a
registered account with Services,
you have the right to request
removal of unwanted data that you
publicly post on the Services. To
request removal of such data, please
contact us using the contact
information provided below and
include the email address associated
with your account and a statement
that you reside in California. We
will make sure the data is not
publicly displayed on the Services,
but please be aware that the data
may not be completely or
comprehensively removed from all our
systems (e.g. ,
backups, etc.).
CCPA Privacy Notice
The California Code of
Regulations defines a "resident"
as:
(1) every individual who is in the
State of California for other than a
temporary or transitory purpose and
(2) every individual who is
domiciled in the State of California
who is outside the State of
California for a temporary or
transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident"
applies to you, we must adhere to
certain rights and obligations regarding
your personal information.
What categories of personal
information do we collect?
We have collected the following
categories of personal information
in the past twelve (12) months:
Category | Examples | Collected |
A. Identifiers | Contact details, such as
real name, alias, postal
address, telephone or mobile
contact number, unique
personal identifier, online
identifier, Internet
Protocol address, email
address, and account name | |
B. Personal information
categories listed in the
California Customer Records
statute | Name, contact information,
education, employment,
employment history, and
financial information | |
C. Protected classification
characteristics under
California or federal law | Gender and date of birth | |
D. Commercial information | Transaction information,
purchase history, financial
details, and payment
information | |
E. Biometric information | Fingerprints and
voiceprints | |
F. Internet or other
similar network activity | Browsing history, search
history, online | |
G. Geolocation data | Device location | |
H. Audio, electronic,
visual, thermal, olfactory,
or similar information | Images and audio, video or
call recordings created in
connection with our business
activities | |
I. Professional or
employment-related
information | Business contact details in
order to provide you our
Services at a business level
or job title, work history,
and professional
qualifications if you apply
for a job with us | |
J. Education Information | Student records and
directory information | |
K. Inferences drawn from
other personal information | Inferences drawn from any of
the collected personal
information listed above to
create a profile or summary
about, for example, an
individual’s preferences and
characteristics | |
L. Sensitive Personal Information |
We may also collect other personal
information outside of these
categories through instances where
you interact with us in person,
online, or by phone or mail in the
context of:
- Receiving help through our
customer support channels;
- Participation in customer
surveys or contests; and
- Facilitation in the delivery of
our Services and to respond to
your inquiries.
How do we use and share your
personal information?
You may contact us
by email at [email protected] ,
or by referring to the contact
details at the bottom of this
document.
If you are using an authorized
agent to exercise your right to opt
out we may deny a request if the
authorized
agent does not submit proof that they
have been validly
authorized to act on your behalf.
Will your information be shared
with anyone else?
We may disclose your personal
information with our service
providers pursuant to a written
contract between us and each
service provider. Each service
provider is a for-profit entity
that processes the information on
our behalf, following the same
strict privacy protection
obligations mandated by the CCPA.
We may use your personal
information for our own business
purposes, such as for undertaking
internal research for
technological development and
demonstration. This is not
considered to be
"selling"
of your personal information.
We have not disclosed, sold, or
shared any personal information to
third parties for a business or
commercial purpose in the
preceding twelve (12) months. We
will not sell or share personal
information in the future
belonging to website visitors,
users, and other consumers.
Your rights with respect to
your personal data
Right to request deletion of
the data — Request to delete
You can ask for the deletion of
your personal information. If you
ask us to delete your personal
information, we will respect your
request and delete your personal
information, subject to certain
exceptions provided by law, such
as (but not limited to) the
exercise by another consumer of
his or her right to free speech,
our compliance requirements
resulting from a legal obligation,
or any processing that may be
required to protect against
illegal activities.
Right to be informed — Request
to know
Depending on the circumstances,
you have a right to know:
- whether we collect and use your
personal information;
- the categories of personal
information that we collect;
- the purposes for which the
collected personal information
is used;
- whether we sell or share
personal information to third
parties;
- the categories of personal
information that we sold,
shared, or disclosed for a
business purpose;
- the categories of third parties
to whom the personal information
was sold, shared, or disclosed
for a business purpose;
- the business or commercial
purpose for collecting, selling,
or sharing personal information;
and
- the specific pieces of personal
information we collected about you.
In accordance with applicable law,
we are not obligated to provide or
delete consumer information that
is de-identified in response to a
consumer request or to re-identify
individual data to verify a
consumer request.
Right to Non-Discrimination for
the Exercise of a Consumer’s
Privacy Rights
We will not discriminate against
you if you exercise your privacy
rights.
Right to Limit Use and Disclosure
of Sensitive Personal Information
We do not process consumer's
sensitive personal information.
Verification process
Upon receiving your request, we
will need to verify your identity
to determine you are the same
person about whom we have the
information in our system. These
verification efforts require us to
ask you to provide information so
that we can match it with
information you have previously
provided us. For instance,
depending on the type of request
you submit, we may ask you to
provide certain information so
that we can match the information
you provide with the information
we already have on file, or we may
contact you through a
communication method (e.g. ,
phone or email) that you have previously
provided to us. We may also use other
verification methods as the circumstances
dictate.
We will only use personal
information provided in your
request to verify your identity or
authority to make the request. To
the extent possible, we will avoid
requesting additional information
from you for the purposes of
verification. However, if we
cannot verify your identity from
the information already maintained
by us, we may request that you
provide additional information for
the purposes of verifying your
identity and for security or
fraud-prevention purposes. We will
delete such additionally provided
information as soon as we finish
verifying you.
Other privacy rights
- You may object to the processing
of your personal information.
- You may request correction of
your personal data if it is
incorrect or no longer relevant,
or ask to restrict the
processing of the information.
- You can designate an
authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- You may request to opt out from
future selling or sharing of
your personal information to
third parties. Upon receiving an
opt-out request, we will act
upon the request as soon as
feasibly possible, but no later
than fifteen (15) days from the
date of the request submission.
To exercise these rights, you can
contact us by email at
[email protected] ,
or by referring to the contact details
at the bottom of this document. If you
have a complaint about how we handle
your data, we would like to hear from
you.
12. DO WE MAKE UPDATES TO
THIS NOTICE?
In Short: Yes, we will update this notice
as necessary to stay compliant
with relevant laws.
We may update this privacy notice
from time to time. The updated
version will be indicated by an
updated
"Revised" date and the updated version will
be effective as soon as it is accessible.
If we make material changes to this
privacy notice, we may notify you either
by prominently posting a notice of
such changes or by directly sending
you a notification. We encourage you
to review this privacy notice frequently
to be informed of how we are protecting
your information.
13. HOW CAN YOU CONTACT
US ABOUT THIS NOTICE?
If you have questions or comments
about this notice, you may
email us at
[email protected] or contact us
.